Delivering FM models to help

you make substantial cost savings

and industry leading FM models

Expert consulting solutions

FM Strategy

Opale fully understands the maturity of the FM marketplace.

Following detailed consideration of your corporate drivers, business requirements and operating dependencies, we develop innovative strategies to fit your objectives, resulting in maximum efficiencies and cost reductions.

Our FM Consulting experience includes strategies for:

Local or Regional FM Delivery
Supplier Base Analysis Geographic Footprints
Supplier Capabilities and Reviews
Delivery Models – TFM, OFM Models or Bundled

The Opale business is fully built around our clients’ needs and we are therefore completely flexible. We can be engaged for a one-off project through to managing all dimensions of the procurement and tendering process on your behalf. Our work incorporates industry-wide performance management standards, specifications and recommendations.

Outsourcing & Tendering

Cost-effective, sustainable and robust FM solutions

Outsourcing is a complex and strategic decision faced by corporate organisations, especially in a dynamic and increasingly competitive global economy. Opale is accustomed to the requirements of business and has developed appropriate sourcing solutions supported by current market knowledge, risk mitigation strategies and the right deployment of tools and processes.

Outsourcing may be chosen as the preferred means of service delivery for a number of business reasons including:

Redirect Capital towards activities of greater strategic advantage
Gain Strategic Advantage
Maximise Economies of Scale and Reduce Costs
Redistribute Scarce Resources to Core Competencies
Deliver Products and Services Faster and/or at Reduced Costs
Accommodate Volatility in Demand for Resources
Achieve Efficient High Performance Infrastructure
Gain Access to Specialised Expertise not be Sustainable Internally

Opale has significant experience in the design, implementation and management of the procurement processes for Facilities Management. Through our expert knowledge of operational delivery, we interrogate the process on your behalf, to identify and minimise risk and create the most cost-effective, sustainable and robust FM solution. We consider all aspects to guarantee the ultimate solution is commercially right for you:

Our experience covers:

Manage the Tender Process: Pre-qualification to RFQ and RFP / Design and Development of Documentation and Processes Engage with Suppliers and Evaluate Submitted Tender Proposals / Supplier Selection / Full governance


A new approach to outsourcing


Many different drivers can prompt clients to engage Opale.

We are often asked for support with specific business transformation or change management projects.

We have worked with global brands in the following areas:

Changes in Corporate Strategy / Major Real Estate Projects eg; Relocation, Consolidation, Closures, Contract Renewals, Procurement Driven Tender Processes / Supplier Issues eg; Service, Relationships or Cost

Whatever the project, you can trust Opale’s experienced consultants to develop a bespoke FM solution to meet your business objectives.

Programme Management

Manage change in a measured controlled manner

Opale recognises that following a change in strategic direction or execution of a business strategy there is a requirement to manage the change process in a measured and controlled manner.

Opale provide a strong Programme Management capability that will:

Determine the Objectives, Deliverables and Key Milestones
Create and Communicate the Project Initiation Document.
Develop a Detailed Programme of Works with Dependencies and Critical Path Analysis
Identify and Manage the Risk Register with Mitigating Actions
Manage all Stakeholder Communications
Report of Progress and Identify Critical Path Issues

Our Programme Managers utilise tools and techniques based on Prince II which can be deployed in any FM change process.

Opale has provided Programme Managers for the following types of projects:

Property Rationalisation and Relocation / New Build of Corporate Headquarters Major Outsourcing Programmes / Roll out of a Global FM Strategy

FM Assurance

Internal client units are increasingly under pressure to demonstrate::

Value for Money / Continued Reduction of Risk / Alignment of FM Services to Corporate Business Needs Strong Performance Management and Control / Flexible Planning and Implementation

As such, there is an increasing need for a capability to provide expert support and advice to the client unit that is not only independent, but also reflects the client’s best interests whilst maximising the engagement with the FM supply industry. In response to this increasing need, Opale has develop the Expert Assured Contract (EAC) product offering that is scalable flexible and cost effective.

The components provided within the EAC offering include:

Contract Management
Client and Supplier Alignment
Supplier Governance and Performance Management
Expert Advisor Capabilities Deployed as Required
Tactical Planning and Change Management
Market Best Practice

Assessment, Review and Benchmarking

Opale’s consulting services are designed to give you assurance that your FM strategy is working the best it could be. Our expert consultants will revisit and analyse contracts to ensure they are still financially stable. Using Opale’s market-leading measurement tools you can compare whether current pricing, contracts and service standards are in line with industry benchmarks and still offer value for money. Projects can be planned or reactive and are fully bespoke depending on your requirements.

We provide expert consulting services in the following areas:

Benchmarking / Compliance / Assurance Reviews / Value for Money / Operational Integrity and Performance

Facilities Maturity & Assessment Programme

Performance Management System

For further information on how Opale can manage your facilities,

call the team on 01252 861600